1. Course Introduction 請同學第一週出席討論課程準備方向。
2. Unit 1 I'm new around here.
3. Unit 1 I'm new around here.
4. Unit 2 The Job hunt
5. Unit 2 The job hunt
6. Unit 3 The customer is always right.
7. Unit 3 The customer is always right.
8. Unit Wrap-up; Listening Test 1
9. Speaking Practice
10. Unit 4 Know your role
11. Unit 4 Know your role
12. Unit 6 Facing the crowd
13. Unit 6 Facing the crowd
14. Unit 9 Business trip
15. Unit 9 Business trip
16. Unit Wrap-up; Listening Test 2
17. Speaking Practice
18. Speaking Practice